Paula Plummer, MD

Southwest Family Physicians, PA

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Paula Plummer, MD

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Frequently Asked Questions

Payment Options:

We accept cash, check, debit cards, and the major credit cards. If you have questions regarding an outstanding balance, please call our billing office at 832-321-5961.


Patients are seen in the order of their scheduled appointment time. A 15 minute late arrival will be treated as an unscheduled visit for that day or may be rescheduled for another day.

Unscheduled Appointments or work-ins:

We accept unscheduled appointments and patients are seen on a work in basis.

Laboratory and Diagnostic Test Results:

Please utilize the Healow app to obtain your laboratory or diagnostic test results. If you would like a written letter, please notify us at the time of the visit. If there’s an abnormality on the test results please schedule an office visit.


Referrals may take up to 7 days to process.

Medical Records or Forms:

A written release is required for medical records request and a fee may apply. Medical records or forms are provided within 15 business days of the request and receipt of release and fee.

Prescription Refills:

For prescription refills, you may contact your pharmacy and the pharmacy will contact us. Then you may contact the pharmacy regarding your refill. If you do not have refills left, you are due for an office visit. All patients should bring list of current medication and/or prescription bottle.